Responsible Gambling Policy

Age requirement and verification

Access to our platform is strictly prohibited for anyone under the age of 18. We implement rigorous electronic verification checks to prevent minor participation. It is an offense for anyone under the legal age to attempt to use these services.

Principles of safer gaming

We encourage our users to maintain control by adhering to the following principles:

  • View playing as a form of leisure, not a way to earn money.
  • Only play with funds that you can afford to lose.
  • Set a budget and time limit before you start a session.
  • Avoid playing when you are stressed, upset, or under the influence of substances.

Tools for player control

We provide a variety of technical tools to assist you in staying in control:

Deposit and loss limits You can set daily, weekly, or monthly limits on the amount you deposit or the amount you can afford to lose. These limits help you manage your finances effectively and are strictly enforced by our system.

Session and time limits Set reminders or hard stops on the duration of your sessions to ensure you take regular breaks and do not lose track of time while using the platform.

Time-outs and self-exclusion If you need a short break, you can request a "Time-out" (24 hours to 6 weeks). For more serious concerns, our "Self-Exclusion" tool allows you to block your access to the platform for a period of 6 months or more.

Recognizing warning signs

It is important to monitor your habits. Signs of concern include chasing losses, borrowing money to play, or neglecting work and family responsibilities. We advise you to step back and use our self-exclusion tools immediately if these signs appear.

Seeking professional support

If you feel your gambling is becoming a problem, we strongly recommend seeking help. Numerous independent organizations in Canada provide free, confidential advice and support for individuals affected by gambling issues.

Protection of minors and shared devices

If you share your computer or mobile device with minors, we recommend:

  • Installing parental control software (e.g., Net Nanny).
  • Never leave your device unattended while logged in.
  • Keep your login credentials secure and private.

Employee training and monitoring

Our support teams are trained to identify signs of potential problem gambling and are available to provide information on our control tools at any time. We regularly review our monitoring procedures to ensure player safety.

Updates to the policy

We periodically review our safer gambling measures to align with industry best practices. Any updates to this policy will be posted on this page.

🇬🇧 English